“AI has the greatest positive impact when it is designed for the people it is intended to serve,” says Inbal Becker-Reshef, general manager of Microsoft’s AI for Good Lab. “Language is not a nice thing to have, it’s what determines whether technology actually empowers communities or leaves them behind. »
More than 1.2 billion people have used AI tools in the past three years, according to the 2025 study. Report on the diffusion of AIbut its use is uneven, with the rate in Northern countries being almost double that of Southern countries. The report suggests that language poses a barrier in itself, with adoption lower in places where local languages have less digital content, even after adjusting for income and connectivity.