RADAR says the technology can improve workflows and product availability in the field by making real-time replenishment recommendations to store personnel. This ensures that the best-selling items return to market first and minimizes the risk of lost sales when products are out of place.
“In the retail world, physical stores have always been a data wasteland,” says Glenn Burwell, vice president of product and customer experience at RADAR.
“By leveraging AI and machine learning to power advanced analytics, RADAR+ is taking retail into a new era. This new platform builds on our core capabilities to provide real-time inventory and intelligence to store personnel while giving business leaders the same level of visibility into each store that they have with their e-commerce channels, so they can optimize the entire store, from inventory planning to merchandising, distribution and to operations.
RADAR also provides business teams with hourly updates on metrics including customer dwell time, on-site merchandise availability, and product replenishment time at each store in their networks.
“The role of physical stores has expanded, with many serving dual roles as fulfillment centers for online orders and online shopping and in-store pickup,” adds Eric Mogil, chief growth officer at RADAR.
“At the same time, retailers must do more with lower inventory, given current macroeconomic pressures. RADAR+ allows retailers to see the location and movement of every item in every store – in real time – so they can maximize sales and profitability and consistently deliver a great customer experience. It’s what the retail industry has been looking for and we’re excited to bring it to market now.”
RTIH AI in Retail
RTIH, organizer of the industry’s leading exhibition RTIH Innovation Awardis proud to present to you the first edition of the RTIH AI in Retailwhich is now open for registration.
As we witness a revolution in digital transformation across all channels, AI tools are reshaping the omnichannel game, from personalizing customer experiences to optimizing inventory, uncovering insights into consumer behavior and enhancing the human element in retailers’ businesses.
With 2025 expected to be the year that AI, and particularly the AI generation, sheds the “high-profile” label and is integrated into retail business processes, our newly launched awards celebrate global technology innovation in a rapidly evolving omnichannel world and the resulting benefits for retailers, shoppers and employees.
Our 2025 winners will be the companies that not only recognize the potential of AI, but also make it usable in everyday work, resulting in more efficiency and innovation across the board.
The winners will be announced at an evening at the Barbican in central London on Wednesday September 3.