Waystar recognized as Inc. Best in Business for AI
This award reflects Waystar’s leadership in AI and its proven ability to drive significant ROI for customers at scale.
LEHI, Utah and LOUISVILLE, Kentucky., February 16, 2026 /PRNewswire/ — Waystar (Nasdaq: WAY), a leading provider of healthcare payment software, today announced that it has been named Inc. Winner of the best work in business. Inc.. recognized Waystar in the Best AI Implementation category for excellence in AI execution and demonstrable business impact.
This distinction highlights the rapid market adoption of Waystar AltitudeAI™, the company’s suite of AI capabilities that power automation across the revenue cycle. Since launching AltitudeAI, Waystar customers have avoided $15.5 billion in denials, achieved 95% time savings in denial prevention workflows, and increased denial reversal rates by double digits.
“This recognition reflects the significant progress our customers are experiencing with Waystar AltitudeAI,” said Matt Hawkins, president and CEO of Waystar. “We are focused on the future: advancing our vision of the industry’s first self-sustaining revenue cycle and our mission to simplify healthcare payments for providers and their patients.
Waystar’s AI advantage is a mission-critical system of record, integrated directly into the flow of dollars, decisions and rejections, where AI agents act on behalf of suppliers to resolve issues and close the payment loop. It leverages a proprietary data asset that unifies financial, clinical and administrative intelligence at scale. Waystar’s self-reinforcing models learn from every claim, denial and payment, revealing patterns that new market entrants cannot replicate.
Advocate Health, a large nonprofit health system with a broad presence in the Midwest and Southeast, leverages Waystar’s software platform to streamline administrative workflows and support growth at scale. “(Waystar AltitudeAI) is a huge win for our organization and a win for our patients who ultimately receive the best service. Advocate Health is continuing to grow at a very rapid pace, and we need technology to support us and help us scale,” said Jonathan Johnson, associate vice president of pre-arrival services at Advocate Health.
Inc.The Best in Business Awards recognize entrepreneurial excellence and superior execution. Each submission is carefully reviewed by Inc. editorial team, with winners selected from award categories that deliver impactful results for their industries, clients and future growth.
Forward-looking statements
This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements include any statements that are not historical facts. The words “anticipate,” “assume,” “believe,” “continue,” “could,” “estimate,” “expect,” “intend,” “may,” “plan,” “potential,” “predict,” “project,” “future,” “will,” “seek,” “predictable,” the negative of these words, or similar terms and expressions are intended to identify forward-looking statements. The forward-looking statements contained in this press release are based on management’s current expectations and are inherently subject to various risks, uncertainties, assumptions or changes in circumstances that are difficult to predict or quantify. These risks and uncertainties include, without limitation, the risks and uncertainties associated with the consummation of the offering and other risks described in Waystar’s Annual Report on Form 10-K for the fiscal year ended December 31, 2024 and any subsequent filings with the SEC. Except as required by law, Waystar undertakes no obligation to update these forward-looking statements to conform them to actual results or revised expectations.
About Waystar
Waystar’s mission-critical software is purpose-built to simplify healthcare payments so providers can prioritize patient care and optimize financial performance. Waystar serves more than 30,000 customers, representing more than 1 million distinct providers, including 16 of the 20 facilities on U.S. News’ Best Hospitals list. Waystar’s enterprise platform processes more than 7.5 billion healthcare payment transactions annually, including more than $2.4 trillion in annual gross claims and covering approximately 60% of U.S. patients and one in three U.S. hospital discharges. Waystar is working to transform healthcare payment so providers can focus on what matters most: their patients and their communities. Discover the path forward on waystar.com.
Media contact
Kristin Lee
kristin.lee@waystar.com
Investor contact
investors@waystar.com
SOURCE Waystar