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Home»Smart Chain»What works and doesn’t work
Smart Chain

What works and doesn’t work

December 16, 2025002 Mins Read
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DHL’s AI-powered “DHLBot” can sort more than 1,000 small parcels per hour. Source: DHL

FedEx, meanwhile, launched an AI-powered sorting robot – known as DoraSorter – in 2022, which helped the company “sort a higher volume of cross-border e-commerce shipments,” according to its founder, Xiaobai Deng.

When it comes to other automated solutions disrupting the industry, our survey participants expressed keen interest in tools that could improve driver efficiency, visibility and productivity. Of these, route optimization software was used the most (51%), closely followed by driving tracking and coaching (46%), as well as telematics and fleet tracking (41%).

For fleet managers, the appeal of automated software is obvious. Advanced fleet management platforms, such as samsaraoffer an all-in-one package to optimize your routes, improve your driver performance and ultimately save you money on engine idling, downtime and much more.

Likewise, by monitoring and reporting vehicle and asset data, telematics can be used to train your drivers. At a time when it is so difficult for logistics companies to attract and retain top talent, this type of technology is invaluable.

This can help you keep costs low in terms of route efficiency and reduced insurance premiums, while improving the health and safety practices of your drivers.

The benefits don’t stop there. With logistics regulatory landscape In their current state of development, telematics and similar software can be used to train your drivers to the latest compliance standards. This will ensure that you are never caught cold from a legal perspective and ultimately save you money in the long run.

Be sure to check out our guide for stay ahead of compliance challenges for more information.

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