A leading local advertising solutions provider engaged FTI Consulting to leverage AI to drive cost transformation across its lead-to-cash operating model. FTI Consulting was retained to identify high-impact, cost-optimizing AI use cases and develop product prototypes to validate and demonstrate the early value of these cases.
Our impact
- Using over 2,000 synthetic data documents to evaluate performance, FTI Consulting developed a fully functional AI proof-of-concept solution to automate workflows in just six weeks.
- The team validated a 10% savings by mapping the effectiveness of the automation platform to key business areas and assessing workflow applicability across business units.
- Our professionals have de-risked downstream AI product development, reduced one-time development costs, and accelerated implementation timelines.
Our role
- FTI Consulting analyzed end-to-end RFP-to-cash processes, built cost optimization models, and identified opportunities for AI and digital technology to optimize costs and improve operational efficiencies.
- The team leveraged AI-driven UI/UX solutions and documented user journeys and business requirements to accelerate the development of high-level designs and functional capabilities of the automation platform.
- Our professionals have created AI-powered document extraction pipelines to ingest key customer artifacts and developed specialized AI chatbots streamlining business intelligence queries for sales enablement and forecasting.
- Company leaders have been trained on key AI topics, including software development tools/practices and AI-enabled ways of working.