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Home»Chain Risk»Managing Supply Chain Risk: Resilience Strategies | EY
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Managing Supply Chain Risk: Resilience Strategies | EY

December 19, 2025002 Mins Read
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Hedging: strategies to improve operational resilience

The ability to utilize multiple vendors and sourcing options is a key element of an operational hedging strategy. Working with a diverse group of suppliers allows organizations to establish inventory and capacity reserves, improving overall resilience and allowing them to adapt to changes in supply or demand. For example, a company with multiple manufacturing facilities spread across multiple countries could rely on a hedging approach to minimize the impact and cost of future disruptions.

Organizations with a diverse supplier network can also deploy digital twin technology to create virtual models for better forecasting and scenario planning, identifying suppliers that will help them better respond to potential market changes. Adopting a comprehensive supply chain coverage strategy allows organizations to better meet the challenges of a volatile economic landscape.

Find common measures for a unified approach

A successful supply chain hedging strategy requires strong collaboration between finance leaders and supply chain leaders, anchored on common metrics and analytics. This has been a problem for supply chain executives. A EY survey found that almost all (97%) of supply chain executives surveyed say they face challenges in supply chain metrics, with only 44% currently tracking customer satisfaction as a key performance indicator. This lack of focus on customer satisfaction can lead to missed opportunities for improvement and a mismatch between supply chain performance and customer expectations, impacting the organization’s competitive advantage and market reputation. Additionally, failing to properly focus on customer metrics puts the supply chain at risk of investing in resilience in the wrong places.

Looking to the future, supply chain managers should work with the chief financial officer (CFO) and other senior executives to identify metrics that reflect not only efficiency, but also supply chain contributions to customer service, responsiveness, innovation and performance. risk management.

In today’s volatile global landscape, the interdependence of risk requires chief operating officers (COOs) and chief supply chain officers (CSCOs) to forge strong alliances across financial, commercial and other critical areas of the business. This transformation is not only operational but strategic, positioning the supply chain as a pillar of the company’s resilience strategy. By pioneering these areas, supply chain leaders will be instrumental in developing a dynamic strategy that anticipates and quickly responds to emerging global challenges, helping to preserve the stability of the organization and impacting its long-term success in an increasingly complex world.

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