In the age of AI, businesses are divided between the “haves” and the “have-nots,” with the majority falling in the latter camp. A recent BCG study found that only 10% of companies have mastered scaling the AI generation. But it’s not their workers’ fault. In fact, a recent BCG Consumer Confidence Survey found that 70% of workers are excited about using Gen AI in the workplace. Workers appreciate the opportunity to accelerate their learning and reduce the arduousness of their daily work. But as companies move away from bottom-up use of AI generation, in which individual workers apply it to their own tasks, and rethink entire processes for AI, concerns are growing. In particular, fears of job losses are becoming increasingly worrying.
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